如何應(yīng)對(duì)角色扮演的問題
角色扮演是各大外企招聘時(shí)經(jīng)常采用的方式之一。接下來(lái)，小編給大家準(zhǔn)備了如何應(yīng)對(duì)角色扮演的問題,歡迎大家參考與借鑒。
如何應(yīng)對(duì)角色扮演的問題
回答這類問題的要點(diǎn)是應(yīng)聘者一定要設(shè)身處地、把自己當(dāng)作角色中的人物。另外，基于任何角色提出的問題根本的目的是要考察應(yīng)聘者對(duì)公司的態(tài)度，所以在角色扮演時(shí)，要把自己想象成該角色，也要站在全公司的角度來(lái)考慮問題，所謂大處著眼、小處著手，方能立于不敗之地。
Case One
Interviewer: You are a director of our company and you are in charge of a project. There are six people in the project team. Due to different opinions, the team is split1 into two parts at a meeting and they are debating ferociously2. At this time, as a leader, what will you do to coordinate3 the two parts? If the two parts disagree, what will you do then?
如果你已經(jīng)成為我公司的一名主管，由你負(fù)責(zé)管理一個(gè)項(xiàng)目。在該項(xiàng)目的團(tuán)隊(duì)中一共有六個(gè)人。在一次會(huì)議上，由于觀點(diǎn)不同，團(tuán)隊(duì)分成兩派，,進(jìn)行了激烈的爭(zhēng)論，這時(shí)，你作為領(lǐng)導(dǎo)者該如何協(xié)調(diào)?如果兩方不能達(dá)成共識(shí)，你又會(huì)怎么辦?
Applicant4: First, I will listen to both sides carefully, and make my own judgment5. If I prefer one side, I will give facts and data to persuade the other side. If my opinion is between the two sides, I will also give facts and data to prove my opinion right. It is better that the two sides will agree on it. If not, I will stick to my opinion and allow the colleagues who keep reserved opinions to give more data and communicate with me. In short, my principle is that everything should be based on data and facts. Every colleague has the right to express his opinion. I will try my best to make all people agree on one thing. If I fail, I will make my decision, as a leader.
首先我會(huì)仔細(xì)聆聽雙方的觀點(diǎn)和理由，并作出我的判斷。如果我傾向于其中一方的觀點(diǎn)，我會(huì)拿出數(shù)據(jù)和事實(shí)來(lái)說服另一方;如果我的觀點(diǎn)是介于兩者之間，我同樣會(huì)基于數(shù)據(jù)和事實(shí)來(lái)證明我的立場(chǎng)。如果最后大家能夠達(dá)成共識(shí)自然最好。如果不能，我會(huì)堅(jiān)持我的觀點(diǎn)，但允許持保留意見的同事拿出更多的數(shù)據(jù)來(lái)和我溝通?？傊?，我的原則是，用數(shù)據(jù)和事實(shí)說話，每一位同事都有權(quán)表達(dá)他的觀點(diǎn)，我會(huì)盡量讓大家達(dá)成共識(shí)。如果不行，那作為領(lǐng)導(dǎo)者，我會(huì)做出一個(gè)決定。
點(diǎn)評(píng)：該求職者能夠基于數(shù)據(jù)和事實(shí)說話，既不是獨(dú)斷專行，也不做和事老，這充分表現(xiàn)了他處理問題的成熟程度。
Case Two
Interviewer: You are now a team member and if your leader has made a decision but you don't quite agree with this decision and other members don't express any special opinions, what will you do?
如果你現(xiàn)在是一個(gè)項(xiàng)目的團(tuán)隊(duì)成員，如果你的領(lǐng)導(dǎo)已經(jīng)作出了一個(gè)決定，但你個(gè)人對(duì)這個(gè)決定不十分贊同，而其他的成員沒有表達(dá)特別的意見，那你會(huì)怎么做?
Applicant: If my leader has made a decision, but I myself don't quite agree with this decision and other members don't express any special opinion, I will still express my opinion. If the leader doesn't agree with me, I will make my own judgment. If this decision isn't very important, then as a team member, I will act according to what the leader has decided6. If this is a key decision, I will gather related information to support my view and try to persuade my leader.
如果我的領(lǐng)導(dǎo)已經(jīng)做出了一個(gè)決定，但我個(gè)人對(duì)這個(gè)決定不十分贊同，而其他的成員沒有表達(dá)特別的意見，這時(shí)候問我仍然會(huì)提出我的意見。如果領(lǐng)導(dǎo)不同意，那我會(huì)做出自己的判斷。如果我們這個(gè)決定并不是十分重要的，那么作為團(tuán)隊(duì)成員，我會(huì)遵照領(lǐng)導(dǎo)的決定來(lái)執(zhí)行;如果是一個(gè)關(guān)鍵的決定，我會(huì)搜集相關(guān)的材料為我自己的觀點(diǎn)尋找支持，力求說服領(lǐng)導(dǎo)。
點(diǎn)評(píng)：雖然只是一個(gè)團(tuán)隊(duì)成員，但該求職者仍然能夠大膽地提出自己地意見，并且能夠就問題做出理性的判斷，能夠讓面試官覺得該求職者是真正站在公司的立場(chǎng)上看待問題，并且體現(xiàn)了他處理問題的成熟性。
擴(kuò)展：如何回答工作期望問題
工作期望是面試中一個(gè)必問問題之一。通常面試官都會(huì)問你想從工作中的到什么，或是你三到五年內(nèi)的計(jì)劃。那么，該如何回答這樣的問題呢?下面兩個(gè)案例會(huì)給你一點(diǎn)啟示。
Case One
Interviewer: What do you want most from your work?
你最希望從工作中得到什么?
Applicant1: I hope to get a kind of learning, to get skills from my work. Though I have studied in school for nearly 16 years, I have only learned knowledge. In the university, I got no chance to see real life and didn't get working skills. So I want to learn some working skills and become a professional in an industry.
我最希望得到的是一種學(xué)習(xí)，能讓我學(xué)到工作的技能。雖然我已經(jīng)在學(xué)校學(xué)習(xí)了快16年,但只是學(xué)習(xí)到了知識(shí)，在學(xué)校里，沒有機(jī)會(huì)接觸到真正的社會(huì)，沒有掌握一項(xiàng)工作技能，所以我最希望獲得一項(xiàng)工作的技能，能夠成為某一個(gè)行業(yè)領(lǐng)域的專業(yè)人士。
Interviewer: Why did you choose us?
你為什么選擇到我們公司來(lái)應(yīng)聘?
Applicant: As the saying goes, "well begun is half done". Your company is a famous one in the industry and boasts a high reputation. I hope to choose your company as the beginning of my career. I can not only learn new things, but set a solid foundation for my future career as well.
俗話說"良好的開端是成功的一半"。貴公司是行業(yè)內(nèi)的知名公司，享有很高的聲譽(yù)。我希望選擇貴公司作為事業(yè)的開端，不僅可以學(xué)到新東西，而且為我將來(lái)的發(fā)展打下良好的基礎(chǔ)。
Case Two
Interviewer: What do you hope this job will give you?
你最希望這份工作給予你什么?
Applicant: I hope this job will give me a chance to take responsibility. In more than ten years' of study as a student, I have never taken any responsibility in any real sense or earned money for a company. I think people can only become mature by taking on responsibility. I hope this work will give me the chance to develop fully2.
我希望這份工作可以給我一個(gè)承擔(dān)職責(zé)的機(jī)會(huì)。在過去十幾年的學(xué)習(xí)生涯中，作為一名學(xué)生，我從來(lái)沒有在真正意義上承擔(dān)過責(zé)任，為一個(gè)企業(yè)盈利。我認(rèn)為，人是通過承擔(dān)一定的責(zé)任才能成長(zhǎng)、成熟的，我希望這份工作能夠給予我發(fā)展的機(jī)會(huì)。
以上例子從學(xué)習(xí)和承擔(dān)職責(zé)的角度出發(fā)，都十分注重能力的培養(yǎng)，這會(huì)讓面試官覺得求職者不是一個(gè)功利心很強(qiáng)的人，給面試官留下好印象。
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