有關(guān)電話禮儀的英文怎么說(shuō)

　　電話在我們生活中隨時(shí)都會(huì)用到，當(dāng)你要和外國(guó)人需要商務(wù)交談的時(shí)候，你會(huì)用英語(yǔ)交流嗎，有關(guān)電話禮儀的英文有哪些?下面是學(xué)習(xí)啦小編搜集整理的一些內(nèi)容，希望對(duì)你有幫助。

　　有關(guān)電話禮儀的英文

　　1. 介紹自己，可以說(shuō)：

　?、?This is ... (speaking).

　?、?This is 7863469.

　?、?... is here. 千萬(wàn)不能說(shuō) I'm ...

　　接英語(yǔ)電話禮儀

　　2. 詢問(wèn)對(duì)方是誰(shuí)，可以問(wèn)：

　?、?Who's that?

　?、?Who's speaking (calling), please? 千萬(wàn)不能問(wèn) Who are you?

　　3. 詢問(wèn)對(duì)方是不是某人，應(yīng)問(wèn)：

　　Is that ...? 或 Is that ... speaking (calling)? 絕對(duì)不能問(wèn) Are you ...?

　　4. 通話時(shí)，有重要的事情要處理，不得不中斷通話，要有禮貌地請(qǐng)對(duì)方稍等，可以說(shuō)：

　　① Hold on, please.

　?、?Just a moment, please.

　　③ Wait a minute, please.

　　5. 通話時(shí)，應(yīng)說(shuō)明打電話的意圖或征求對(duì)方的意見(jiàn)，可以說(shuō)：

　?、?I'm calling to tell you ...

　?、?I'm calling to ask you ...

　　6. 打電話時(shí)，撥錯(cuò)了電話號(hào)碼，應(yīng)說(shuō)：Sorry, wrong number.

　　學(xué)習(xí)簡(jiǎn)單幾句 禮貌結(jié)束通話

　　1. I've really got to go, I'll get back to you when I get the office.

　　我真的得走了，我進(jìn)辦公室再打給你。

　　2. Sorry, I must end the conversation. There's someone on the other line.

　　抱歉，我不能再說(shuō)了。有另一人在線。

　　3. Sorry, I've got to hang up. My wife's waiting for me.

　　抱歉，我得掛電話了。我老婆在等我。

　　4. I think I'd better let you go. I'll talk to you later.

　　我想我應(yīng)該讓你去忙了，我晚點(diǎn)再打給你。

　　5. I have to get back to work. I'll call you later tonight.

　　我要回去工作了。我今晚再打給你。

　　6. Shall we continue this later? I've got a call waiting.

　　我們可不可以晚一點(diǎn)再繼續(xù)談?我有插播。

　　7. It's kind of late. Why don't we talk about it tomorrow?

　　有點(diǎn)晚了。我們何不明天再談呢?

　　8. I've got to meet a client right now. Can we talk later?

　　我現(xiàn)在要去見(jiàn)一個(gè)客戶。我們可以晚一點(diǎn)再談嗎?

　　9. I won't keep you any longer.

　　我不耽誤你時(shí)間了。

　　10. Sorry, it's getting late. Can you call again tomorrow morning?

　　抱歉，時(shí)候不早了。你可不可以明天早上再打來(lái)?

　　接聽(tīng)電話英語(yǔ)

　　1.to pick up the telephone

　　2.to lift the telephone

　　3.put sb.on to

　　4.answer the telephone

　　5.answer the phone

　　Examples:

　　他懶得甚至不愿接電話.

　　He was too lazy to bestir himself even to answer the telephone.

　　我打了電話,但沒(méi)有人來(lái)接電話.

　　接聽(tīng)電話英語(yǔ)怎么說(shuō)

　　I telephoned,but nobody answered the telephone.

　　.喬接電話時(shí),史密斯在偷笑,因?yàn)樗滥鞘且粋€(gè)開(kāi)玩笑的電話.

　　Smith was laughing up his sleeve when Joe answered the phone because he knew the call would be a joke.

　　電話鈴聲響時(shí)請(qǐng)你接電話好嗎?

　　Will you answer the telephone if it rings?

　　他在開(kāi)會(huì),沒(méi)空來(lái)接電話.

　　He is in conference and cannot come to the telephone.

　　工作中接英語(yǔ)電話禮儀

　　STEP 1 Remember you're at work

　　First and foremost, remember you're at work. Now is not the time to call or email your long lost frat brothers, ex-girlfriends, or bookie.

　　STEP 2 Don't use speakerphone

　　Don't use your speakerphone unless it's completely necessary. Otherwise, it's just obnoxious.

　　Remember: background noise can be heard when you're on a conference call from home—and that includes toast popping, kettles whistling, and toilets flushing.

　　STEP 3 Keep voice mail short

　　When leaving a voice mail, keep it short—you are not auditioning for Hamlet. Just provide the essentials: your name, your number, and a BRIEF reason for calling.

　　Have your message ready before you call. Nothing is more annoying than listening to someone stammer while they try to formulate a coherent thought. And remember to enunciate so the person doesn't have to replay your message 25 times.

　　STEP 4 Include simple subject line

　　Always include a simple, straightforward description in your email subject line so its recipient can quickly assess if it's important, and easily relocate it later.

　　STEP 5 Be careful with email

　　Remember that an email doesn't convey a context the way your gestures, expressions, and tone of voice would. What you write in a playful way may come across as harsh or insulting to your reader.

　　Always spell-check your email before hitting 'send'; It's easy, and may just save you a lot of embarrassment.

　　STEP 6 Include explanation when forwarding

　　Forwarding an email to a co-worker? Always include a brief explanation so they're not left to ponder what you may want from them. If you're totally swamped, at least include "FYI".

　　Eighty-two percent of what you communicate on the phone is non-verbal—in other words, what you say is far less important than how you say it.