辦公接聽(tīng)電話英語(yǔ)對(duì)話
專業(yè)英語(yǔ)作為一項(xiàng)重要的工具,是學(xué)生就業(yè)和適應(yīng)社會(huì)發(fā)展的必要手段。專門(mén)用途英語(yǔ)(ESP)也在各高職院校中引起了廣泛的重視。小編精心收集了辦公接聽(tīng)電話英語(yǔ)對(duì)話，供大家欣賞學(xué)習(xí)!
辦公接聽(tīng)電話英語(yǔ)對(duì)話
Making a Phone Call
您好，XX公司。您有什么事?
XX Company.Can I help you?
A: ABC Company.Can I help you?
B: Yes,Mr.Lee,please.
我是XX公司的XX。
This is XX of XX company.
A: Hello,this is Sophie of P&G.
B: Yes,how may I help you?
請(qǐng)問(wèn)XX在嗎?/我找XX。
May I speak to XX?
A: May I speak to Ms.Austin?
B: Sorry,she?s at lunch.
留言的辦公室日常英語(yǔ)口語(yǔ)
leave a message
A: He isn?t here now,would you like to leave a message?
B: Please tell him to give me a call.
轉(zhuǎn)告
take a message
A: The manager is at the meeting,can I take a message?
B: Please tell him Tom called.
請(qǐng)問(wèn)您怎么稱說(shuō)?
Who shall I say is calling?
=May I have your name?
=Who?s calling,please?
A: Who shall I say is calling?
B: James Henry,from London.
接電話
get the phone
A: I?m busy now.Can someone get the phone?
B: OK.I got it!
接通…的電話
put sb.on
A: Could you put him on?
B: One moment,please.
辦公室日常英語(yǔ)口語(yǔ)表達(dá)為…接通電話
put sb. through
A: Would you put me through?
B: OK,I?ll get you the person in charge.
請(qǐng)不要掛斷。
hang on =hold on
A: Hang on please.I?ve asked him to receive the call.
B: Sure,thank you.
他正在接電話。
He is on the phone.
=He is on the other line.
A: May I speak to Mr.Ding?
B: He is on the phone now.
過(guò)一會(huì)兒打過(guò)來(lái)
call back later
A: I?m in the middle of something.Could you call back later?
B: No problem,I?ll call you this afternoon.
請(qǐng)給我回電話。
call me back
A: Could you have her call me back please?
B: OK,I?ll let her know.
請(qǐng)轉(zhuǎn)分機(jī)8096。
Extension 8096,please.
A: Extension 8096,please.
B: One moment while I connect you.
掛斷電話
hang up the phone =get off the phone
A: Tell him to come tomorrow.
B: He has just hung up the phone.
看了“辦公接聽(tīng)電話英語(yǔ)對(duì)話”后，學(xué)習(xí)啦小編分享“接電話常見(jiàn)七種情況”!
接電話常見(jiàn)七種情況
情況一：
打電話的人要找的人不在，問(wèn)對(duì)方是否要留言
Can I talk to Mark?(我可以跟 Mark 講話嗎?)
He is out on his lunch break right now. Would you like to leave a message?他出去吃午飯了，你要留言嗎?
He is not available right now. Can I take a message?他不在，我可以幫你傳話嗎?
情況二：
打電話的人要找的人不在，愿意接受對(duì)方的留言
Can I leave a message?我可以留個(gè)話?
Yes. Go ahead， please.可以，請(qǐng)繼續(xù)。
Of course. Hold on for just a second so I can grab a pen and paper.當(dāng)然，稍等一下讓我拿個(gè)紙筆。
Sure， if you can excuse me for just a second. Let me find a piece of paper to write it down.當(dāng)然，如果你可以等我一下下，讓我找張紙寫(xiě)下來(lái)。
情況三：
打電話的人找的是你自己
Is Daisy there?(Daisy 在嗎?)
This is she.我就是。(注：男的用 This is he.)
Youre speaking/talking to her.你正在跟她說(shuō)話。(注：男的用You‘re speaking/talking to him.)
This is Daisy.我就是 Daisy.
Thats me.我就是。
情況四：
對(duì)方打錯(cuò)電話
Can I speak to Alexander Walker?我可以和 Alexander Walker 說(shuō)話嗎?
Alexander Walker? Im sorry， but theres nobody here by this name. Alexander Walker?抱歉，這里沒(méi)這個(gè)人。
Im sorry. Im afraid youve got the wrong number.抱歉，恐怕你打錯(cuò)電話了。
What number did you dial?你打幾號(hào)?
情況五：
打電話的人要找的人是別人，請(qǐng)對(duì)方稍等
Is Brandon there? Brandon 在嗎?
Yes， he is. One moment， please.他在。請(qǐng)稍等。
Hold， please.請(qǐng)稍等。
Hold on， please.請(qǐng)稍等。
Let me see if hes here. Hang on. OK?我看看他在不在。等一下，好嗎?
情況六：
接受對(duì)方留言時(shí)聽(tīng)不清楚，希望對(duì)方重復(fù)
When he comes back， can you have him call me at (206) 5551212?他回來(lái)后，能不能讓他打(206)5551212 這個(gè)號(hào)碼給我?
Can you repeat again， please?能不能請(qǐng)你再重復(fù)一次?
(Say) Again， please?再說(shuō)一次好嗎?
Pardon?抱歉。(請(qǐng)?jiān)僬f(shuō)一次)
Come again， please?再說(shuō)一次好嗎?
Im sorry?抱歉。(請(qǐng)?jiān)僬f(shuō)一次)
情況七：
跟對(duì)方要求跟(打電話的人)剛剛已經(jīng)通過(guò)話的人再講話
Can you put Daisy back on? I forgot to tell her something.你能否請(qǐng)Daisy再來(lái)聽(tīng)電話呢?我忘了跟她講一件事。
Sure. Ill go get her.當(dāng)然!我這就去叫她。
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