英語電話常用語
英語電話常用語
下面是學(xué)習(xí)啦小編整理的英語電話常用語,歡迎大家閱讀!
英語電話常用語一:
第一部分、自己不會(huì)說英語時(shí)的應(yīng)急電話用語:不擅長說英語的人接到英語電話時(shí),千萬不要手足無措,可用下述幾種方式沉著應(yīng)答。
(1) 請稍待片刻。
Just a moment, please.
(2) 請別掛斷。我找一位會(huì)說英語的人來。
Hold the line, please. I'll get an English speaker.
(3) 請等一下。我找個(gè)人來聽。
Hold on, please. I'll get someone to the phone.
(4) 很抱歉,我英語說得不好。我找位會(huì)講英語的人稍后回電話給你。請教您的大名及電話號(hào)碼?
I'm sorry, I don't speak English well. I'll have an English speaker call you back later. May I have your name and telephone number?
第二部分、接電話的開場白:拿起話筒的時(shí)候,可先用Hello. Good morning. Good afternoon. 等問候?qū)Ψ剑?bào)上自己的公司名、部門名、姓名等,如此可予人態(tài)度親切的感覺。
(1) 早安。這里是正泰貿(mào)易公司。我能效勞嗎?
Good morning. This is Chengtai Trading Company. May I help you?
(2) 午安。這里是大安商業(yè)銀行。我能為您效勞嗎?
Good afternoon. This is Dan An Commercial Bank. What can I do for you?
(3) 先鋒電子。我是吳瑪莉。
Pioneer Electronics. This is Mary Wu speaking.
(4) 喂。海外營業(yè)部。我是王大明。
Hello. Overseas Sales Department. Taming Wang speaking.
(5) 喂。這里是王公館。
Hello. This is the Wang residence.
(6) 午安。我是王大明。
Good afternoon. Taming Wang speaking.
(7) 我是楊文凱,請講。
Wenkai Yang. Speaking.
第三部分、問對(duì)方要找誰:通常對(duì)方都會(huì)主動(dòng)說出要找誰,但萬一對(duì)方說不清楚,或是你沒聽懂,想再確認(rèn)的時(shí)候,可以用下面的話問清楚。
(1) 請問找哪位?
Who do you want to talk [speak] to?
(2) 您找哪位?
Who would you like to speak with?
(3) 請問受話人的尊姓大名?
The name of the person you are calling, please?
(4) 你要打給哪位?
Who are you calling?
第四部分、請教對(duì)方的大名:在接聽老外打來的電話,應(yīng)問清楚對(duì)方的身分,以便通報(bào)相關(guān)的當(dāng)事人或做進(jìn)一步的處理。
(1) 請問是哪位?
Who's calling, please?
(2) 請問您哪位?
Who's speaking, please?
(3) 請教大名好嗎?
May I have your name, please?
(4) 請問大名好嗎?
May I ask your name?
(5) 請教您的大名。
Your name, please.
(6) 請問您是哪位?
May I ask who's calling, please?
(7) 請問您是誰?
Who is this, please?
(8) 請問是誰?
Who is that calling?
(9) 請告訴我您是哪位?
Who should I say is calling?
(10) 您是哪一位?
Who(m) am I speaking to?
(11) 要我通報(bào)您是哪位嗎?
Could I tell him who's calling?
(12) 請問您是何人?
Who's that speaking, please?
(13) 請問是哪位打來的?
Who's this calling, please?