編者按：家里的冰箱壞掉了，需要打電話給客服尋求幫助，下面我們來看看這段英語情景對(duì)話吧。

　　A：ABC customer service. How can I help you.

　　ABC客服，怎么幫到您?

　　B: There is something with my refrigerator. It is not working properly.

　　我冰箱有問題，它不正常工作了。

　　A: Ok, what is the problem?

　　問題是什么?

　　B: It is making a strange sound. Can anyone from your company come to check it out?

　　正發(fā)出怪聲，你們公司能讓你個(gè)人來看看么?

　　A: Yes, we have specific technicians to check those problems. However, one service visit shall be charged $20, and there maybe an additional charge for parts change.

　　當(dāng)然，我們有專門的技術(shù)人員看這些問題。但是，去看一次收費(fèi)20美元，如果零件有更換還要再額外收費(fèi)。

　　B: Ok, got it. I will pay, just send someone to check it out.

　　明白了。我會(huì)付，趕緊讓人來。

　　A: All right. The technician will call you back and have an appointment with you. What is your phone number?

　　好的，技術(shù)人員會(huì)給你打電話并且約時(shí)間。您電話多少?

　　B: 123-456-7890. Thanks.

　　報(bào)數(shù)，謝謝!

　　A: Ok, The technician will call you later. Bye! Have a nice day!

　　技術(shù)人員晚點(diǎn)等會(huì)兒給您打，再見!祝您今天愉快!

　　B: You too! Bye!

　　你也是，再見!

　　作者：豆子

　　公眾號(hào)：跟著豆子學(xué)口語

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