酒店投訴英語情景對話怎么進行投訴

　　酒店投訴英語情景對話4

　　Mike is talking to the front desk about his complaint in this hotel.He wishes to change to a quieter room.

　　邁克正在前臺和酒店經(jīng)理對話，他想投訴一下并換一間清靜的房間。

　　Mike:Excuse me.Who is the person responsible for handing complaints here?I would like to make few complaints.

　　邁克：你好。請問你們這里誰負責(zé)接受投訴?我想投訴一下。

　　Front Desk:I am the manager here.You can complain to me.How may I help you?

　　前臺：我是這里的經(jīng)理，您可以向我投訴。發(fā)生什么事情了呢?

　　Mike:Here is the thing.I was woke up by strange noises of the telephone several times last night.Even I unplugged it,it wouldn't stop beeping.I am also not satisfied with the housekeeping service in my room.So I want to change to cleaner and quieter room.

　　邁克：是這樣的。昨晚上我好幾次被酒店電話發(fā)出的奇怪聲音吵醒。我把電話線拔出來，它還是不停嗶嗶地響。還有我房間里的衛(wèi)生打掃得也不是很干凈。所以我希望你們能給我換一間更安靜整潔的房間。

　　Front Desk:I apologize for everything disturbing you.We will give another room to you right now.Please wait a moment.

　　前臺：針對您說的情況，我向您表示歉意。我們馬上給您換房間，請稍候片刻

　　投訴問題常用句型百寶箱

　　1. 顧客投訴問題

　　1) There is no hot water/water boiler.

　　沒有熱水/煮水器。

　　2) The room is in a smell/too noisy.

　　房間一團糟/太吵了。

　　3) The window curtain is full of dust.

　　窗簾積滿了灰塵。

　　4) The pillow cases are stained.

　　枕頭套上有污漬。

　　5) The bathtub/water closet is dirty.

　　浴缸/抽水馬桶是臟的。

　　6) The water closet is clogged ant when I flushed it , it overflowed.

　　抽水馬桶堵住了。我一沖水，水就冒出來。

　　7) There are no towels/toiletry items/toilet paper in the bathroom.

　　衛(wèi)生間沒有浴巾/洗浴用品/廁紙。

　　8) My necklace /watch/wallet is missing.

　　我的項鏈/手表/錢包不見了。

　　9) Get me your manager!

　　把你們經(jīng)理叫來。

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