辦公接電話日常英語
辦公接電話日常英語
下面是學(xué)習(xí)啦小編整理的辦公接電話日常英語,希望對大家有幫助。
電話英語中最基本的就是打電話和接電話,而中文和英文在電話用語方面更是有著很大的區(qū)別,比如,我們中文中如果是接電話會說:我是某某人,請講,所以對應(yīng)的英語翻譯是:i am --.speaking,please。但是英語卻不是這樣的,正確的英語是:This is --speaking。
我們先通過以下三段對話來了解一下這方面的差異:
Dialogue A
A:Hello?
B:Hello.is this 4474716?I'd like to speak to Mr.Wang,please?
A:I'm sorry.Mr.Wang is out right now.
B:May I know when he'll be back?
A:I don't know,but he will certainly be back for lunch.This is his wife speaking.Can I take a message for him?
B:Thank you,Mrs.Wang.Please tell him to be at the airport one hour before tomorrow afternoon.
A:Very good.I'll let him know as soon as he comes back.But,may I have your name,please?
B:This is Lin Ming.Thank you.Bye.
A:Good-bye.
Dialogue B
A:Good morning.
B:Good morning.This is Li Gang here I'm calling from New York in America.
A:How can I help you?
B:I'm trying to get hold of Mr.Chen.Is he available?
A:I'll just find out for you,sir… Hello,are you still there? Unfortunately,Mr.Chen is not available at the moment.Would you like me to put you through to Mr.Li?
B:Yes,please.That's very kind of you.
A:You're welcome.
Dialogue C
(A:Jane B:Mary C:Sue)
A:Hello!
B:Hello! Good morning.Who is that speaking?
A:It's Jane.I'm so sorry that I made such an early phone call.
B:It's nothing.Who do you wish to talk to?
A:Is Sue James in?
B:Sue!Jane wants you on the phone.
A:Hello!Is Sue there?
C:Yes,speaking.
A:Oh,sorry,I'm afraid I won't attend the meeting this morning.Last night I had a sore throat and I started getting bot.
C:Do you have a temperature?Have you taken it?
A:No,haven't yet.
C:Don't worry about the meeting.You'd better go to see a doctor.I wish you will soon be well.
A:Thank you,Sue.Bye.
B:Bye.
通過以上三段小對話,我們了解了電話英語的一些基本的口語用法和表達(dá)。下面我們來學(xué)習(xí)一下電話英語中的一些常用的詞匯。
Words and Expressions
available a.可得到的,可達(dá)到的
airport n.機(jī)場,航空站
New York n.紐約
unfortunately ad.不幸地,遺憾地
welcome a.受歡迎的
attend vt.出席,參加
sore a.痛的,疼痛發(fā)炎的
throat n.咽喉,喉嚨
America n.美國
see a doctor 看醫(yī)生,就診
put through (電話用語)把……接通
最后我們來復(fù)習(xí)一下電話英語中接聽電話一些口語用語:
1.Hello,is this 4474716? 喂,是4474716號嗎?
2.I'd like to speak to Mr.Wang. 我想和王先生講話。
3.I'm sorry.Mr.Wang is out right now. 對不起,王先生現(xiàn)在不在。
4.May I know when he'll be back?您能告訴我他什么時候回來嗎?
5.This is his wife speaking. 我是他的妻子。
6.Can I take a message for him?要我轉(zhuǎn)告嗎?
7.May I have your name,please?請問您是誰?
8.Is he available? 他能接電話嗎?
9.I'll just find out for you.我給您看看他在不在?
10.Hello,are you still there?喂,您沒掛斷吧?
11.Who is that speaking?請問您是誰?
12.I'm so sorry that I made such an early phone call.對不起我這么早打電話。
13.Who do you wish to talk to?您要找誰呀?
14.Is Sue James in?休·詹姆斯在嗎?
15.Hello!Is Sue there?喂!是休嗎?
16.Yes,speaking.是的,我就是。