商務(wù)信函在商務(wù)活動(dòng)中起到非常大的作用。接下來(lái)小編為大家整理了商務(wù)信函的寫作，希望對(duì)你有幫助哦!

　　一、抱歉：

　　We must apologize for …

　　We apologize for …

　　We are extremely sorry for …

　　注：以上句型后請(qǐng)使用動(dòng)詞ing形式。

　　以上句型中的for可以換成that，然后用從句表達(dá)。

　　一般來(lái)說(shuō)，解釋產(chǎn)生問(wèn)題的原因，然后在信的結(jié)尾處再次表達(dá)歉意。

　　再次抱歉：

　　Please accept our apologies once again.

　　We hope that this has not caused you any inconvenience.

　　With apologies once again.

　　要求提供信息：

　　Please could you... give us further details about ...

　　We would be grateful if you could...inform us (about/if)...

　　We would appreciate it if you could...let us know ( about/if )...

　　We would like to know ( about/if )...

　　注：如果需要特別重要的信息，可以在以上句型前使用：in particular。

　　環(huán)境：

　　You wrote a letter to someone and they haven’t replied. You want to know if they received the letter.

　　We would be grateful if you could let us know if the letter has reached you.

　　A businessman is going to your country. He wants you to get a visa for him. You need all the details about his passport (his nationality, date of birth, where his passport was issued, and when it expires).

　　Please could you give details about your passport. I would like to know your nationality, date of birth, where your passport was issued and when it expires.

　　You want to know about the same businessman’s flight (flight number, date and time of arrival).

　　In particular, I would like to know your flight number, date and time of arrival.

　　二、提醒某人對(duì)某事的注意：

　　I should like to draw your attention to (the fact that)…

　　I should like to point out that …

　　如果你提醒的事情對(duì)方已經(jīng)知道(你想表達(dá)你的生氣)：

　　I should like to remind you that…

　　I hope that it is not necessary to remind you that …

　　環(huán)境：

　　One of your staff keeps parking his car in front of the main door, the space which is reserved for the MD.

　　I should like to remind you that the space in front of the main door is reserved for the MD.

　　Someone is interested in purchasing a large quantity of your simplex cameras. Tell him about 25% discount for large orders.

　　I should like t draw your attention to the fact that we offer about 25% discount for larger orders.

　　One of your staff arrives half an hour late for work every day. (She should start at 9.30.)

　　I hope that it is not necessary to remind you that work start at 9: 30 every day.

　　Someone is interested in your products. Tell him that you guarantee that your prices are the largest in the country.

　　I should like to point out that we guarantee that all prices are the lowest in the country.

　　三、警告：

　　Unless…

　　If…(not)… We will be forced to …

　　環(huán)境：(What warnings would you give these people?)

　　A company that has not paid your bill

　　Unless you pay the bill, we will be forced to take legal actions.

　　Another company that is using your company’s car park

　　If you do not move your car away from our park, we will be forced to turn to the police.

　　An employee who always arrives late for work

　　Unless you come to work on time, we will be forced to fire you.

　　A builder who has left a lot of their tools in your office

　　If you do not take your tools from our office, we will be forced to throw them away.

　　輕度抱怨：

　　Unfortunately, + 表 示 something is wrong 的 句 子

　　環(huán)境：

　　A company has sent you a bill for the wrong goods.

　　Unfortunately you sent us a bill for the wrong goods. Please could you send us a correct bill as soon as possible.

　　Your new photocopier has broken down. You have to write to the company who sold it to you.

　　Unfortunately our new photocopier has broken down. Please could you send a repairman to fix it for us as soon as possible.

　　Two temporary secretaries do not speak English. You have to write to the agency who sent them to you.

　　Unfortunately two temporary secretaries you recommended to us do not speak English. We would be grateful if you could recommend two more who could speak English.

　　You keep receiving letters for someone else. You have to write to the post office.

　　Unfortunately I keep receiving letters for someone else. Please could you make the address clear before you deliver letters every day.

　　強(qiáng)烈抱怨：

　　強(qiáng)烈抱怨遵循以下步驟：

　　a. 闡述發(fā)生的問(wèn)題：it is now over nine months since we placed this order and we are still waiting for the cabinets.

　　b. 使用句型12：I should like to point out that we have already paid for these cabinets.

　　c. 使用句型 13：we must insist that you deliver them immediately.

　　d. 使用句型14：unless we hear from you within 7 days we will take legal action

　　四、位置的描述

　　1. 對(duì)于上升趨勢(shì)的描述：

　　a. 可以使用的動(dòng)詞或動(dòng)詞詞組：

　　to increase

　　to go up

　　to rise

　　to grow

　　to jump

　　to leap

　　to soar

　　to shoot

　　to pick up

　　b. 可以使用的名詞：

　　an increase

　　a growth

　　a jump

　　a soar

　　an upward trend

　　2. 對(duì)于上升到某個(gè)位置的描述：

　　a. 1. a. 中的動(dòng)詞+to+具體數(shù)據(jù)。

　　b. 1. a. 中的動(dòng)詞+to+the peak of+具體數(shù)據(jù)。

　　c. 1. a. 中的動(dòng)詞+reaching the peak of +具體數(shù)據(jù)。

　　d. 1. a. 中的動(dòng)詞+reaching + 具體數(shù)據(jù)。

　　e. to peak at + 具體數(shù)據(jù)

　　f. to climb to + 具體數(shù)據(jù)

　　3. 對(duì)于上升的程度的描述：

　　a. 1. a. 中的動(dòng)詞+by + 具體數(shù)據(jù)。

　　b. 1. a. 中的動(dòng)詞+副詞。

　　下降

　　1. 對(duì)于下降趨勢(shì)的描述：

　　a. 可以使用的動(dòng)詞或動(dòng)詞詞組：

　　to fall

　　to decrease

　　to go down

　　to slide

　　to collapse

　　to decline

　　to drop

　　b. 可以使用的名詞：

　　a collapse

　　a decrease

　　a fall

　　a decline

　　a drop

　　2. 對(duì)于下降到某個(gè)位置的描述：

　　a. 1. a. 中的動(dòng)詞+to+具體數(shù)據(jù)。

　　b. 1. a. 中的動(dòng)詞+to+the bottom of+具體數(shù)據(jù)。

　　c. 1. a. 中的動(dòng)詞+reaching the bottom of +具體數(shù)據(jù)。

　　d. 1. a. 中的動(dòng)詞+reaching + 具體數(shù)據(jù)。

　　3. 對(duì)于下降程度的描述：

　　a. 1. a. 中的動(dòng)詞+by + 具體數(shù)據(jù)。

　　b. 1. a. 中的動(dòng)詞+副詞。

　　對(duì)于平穩(wěn)的趨勢(shì)的描述：

　　可以使用的動(dòng)詞或動(dòng)詞詞組：

　　to hardly change

　　to have little change

　　to keep steady

　　to level off

　　to remain constant

　　to stay the same